Privacy and Cookies Policy

At Gunpla World (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy and Cookies Policy (“Policy”) explains how we collect, use, disclose, and protect your personal information and how we use cookies on our website, https://gun-pla-world.com/ (the “Website”). By using the Website, you consent to the practices described in this Policy.

1. Information We Collect
We may collect the following types of information:

• Personal Information: Information that identifies you, such as:
  • Name, email address, phone number, and mailing address (e.g., when you create an account or make a purchase).
  • Payment details (processed securely via third-party payment processors).
  • Account login credentials.
• Non-Personal Information: Information that does not directly identify you, such as:
  • Browsing activity (e.g., pages visited, time spent on the Website).
  • Device information (e.g., IP address, browser type, operating system).
  • Demographic data (e.g., preferences or interests).
• User-Generated Content: Information you voluntarily provide, such as reviews, comments, or messages sent to us.

2. How We Collect Information
We collect information in the following ways:

• Directly from You: When you register, place an order, submit a review, or contact us.
• Automatically: Through cookies, web beacons, and similar technologies (see Section 6: Cookies).
• From Third Parties: For example, analytics providers or payment processors, subject to their privacy policies.

3. How We Use Your Information
We use your information to:

• Process and fulfill orders, including shipping and returns.
• Manage your account and provide customer support.
• Send promotional emails or newsletters (you may opt out at any time).
• Improve the Website’s functionality and user experience.
• Analyze usage trends and preferences to enhance our services.
• Comply with legal obligations or protect our rights.

4. Sharing Your Information
We may share your information with:

• Service Providers: Third parties that perform services on our behalf, such as payment processors, shipping companies, or marketing platforms.
• Business Partners: For promotions or joint offerings, with your consent where required.
• Legal Authorities: If required by law or to protect our rights, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for their own marketing purposes.

5. Your Choices and Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the information we hold about you.
• Correction: Request updates to inaccurate or incomplete information.
• Deletion: Request deletion of your information, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications or request we stop processing certain data.
• Data Portability: Request a transferable copy of your data.

To exercise these rights, contact us at support@gun-pla-world.com. We will respond within the timeframes required by applicable law (e.g., 30 days under GDPR).

6. Cookies and Tracking Technologies

• What Are Cookies? Cookies are small text files stored on your device to enhance your experience, such as remembering your preferences or tracking site usage.
• Types of Cookies We Use:
  • Essential Cookies: Necessary for the Website to function (e.g., maintaining your shopping cart).
  • Performance Cookies: Collect anonymous data to analyze Website performance.
  • Functional Cookies: Enable enhanced features, like remembering your login details.
  • Advertising Cookies: Deliver personalized ads based on your interests.
• Managing Cookies: You can adjust your browser settings to block or delete cookies, but this may affect Website functionality. To opt out of targeted advertising, visit [e.g., www.aboutads.info or www.networkadvertising.org].
• Do Not Track: We currently do not respond to “Do Not Track” signals, as there is no universal standard for interpreting them.

7. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers
If you are accessing the Website from outside [Insert Jurisdiction, e.g., Japan], your information may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, where required.

9. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. For example, we may keep order details for warranty or tax purposes.

10. Third-Party Links
The Website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing personal information.

11. Children’s Privacy
The Website is not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have such information, please contact us to have it removed.

12. Changes to This Policy
We may update this Policy from time to time. The updated version will be posted on the Website with the “Last Updated” date. Your continued use of the Website after changes constitutes acceptance of the updated Policy.

13. Contact Us
If you have questions or concerns about this Policy, please contact us at:
Email: support@gun-pla-world.com
Address: 1-1-1 Kaigan, Minato-ku, Tokyo

Last Updated: April 11, 2025